How we handle data, privacy, and account information.

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PRIVACY POLICY Last Updated: June 2026 At Kreato.cloud, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, process, and safeguard your data across our target regions (including France, Spain, Latin America, and internationally) in compliance with the GDPR and local data protection regulations. 1. INFORMATION WE COLLECT * Account Information: When you register, we collect your name, email address, and account preferences. * Usage and Assets Data: We log your text prompts, parameters, and input files uploaded for processing, along with data regarding your point balances and transaction history. * Technical and Device Data: We automatically collect your IP address, browser type, device information, operating system, and platform interaction logs through tracking technologies. * Payment Details: Financial transactions are processed securely through verified, third-party payment gateways (e.g., Stripe, PayPal). Kreato.cloud does not store your raw credit card numbers on our servers. 2. HOW WE USE YOUR DATA We process your data for the following legitimate business reasons: * To deliver the AI generation services, maintain your points balance, and manage your account. * To optimize, train, and refine our interface, security tools, and internal algorithm speeds (user generation inputs are never sold to external third-party brokers). * To communicate system updates, invoices, promotional credit offers, and support tickets. * To prevent infrastructure abuse, fraudulent point manipulation, and illegal content creation. 3. DATA RETENTION AND STORAGE Your account data and generated media assets are kept for as long as your account remains active or as needed to provide you services. You can delete individual generated assets from your visible history dashboard, or request full account deletion at any time. 4. INTERNATIONAL TRANSFERS AND REGULATORY COMPLIANCE Because we operate globally across various regions: * GDPR Rights (Europe/France/Spain): If you access our platform from the EU, you possess the right to access, rectify, restrict, or erase your data, and the right to data portability. * LATAM Regulations: We comply with national data protection structures throughout Latin America, assuring that data processing is carried out with consent and secure handling metrics. 5. DATA SECURITY We employ industry-standard encryption protocols (SSL/TLS) during data transit and secure, isolated cloud server frameworks to safeguard your files against unauthorized access, modification, or breach. 6. CONTACT AND DATA ACCESS REQUESTS To exercise your right to modify, download, or permanently erase your data from our servers, send an explicit request to: belarouciagency@gmail.com